[IT-SecNots] [announce] Release Note iPhone App 1.0.1

[Shawn Beasley <shawn.beasley AT otrs.com>]

+++++++++++++++++++++++++ Release Note ++++++++++++++++++++++++





Release:      OTRS iPhone App 1.0.1
Requirements: OTRS Help Desk 2.4.1 (or higher)
                 installed iPhoneHandle

* iPhoneHandle 1.0.2 is recommended for OTRS 3.0.x
* iPhoneHandle 0.9.6 is recommended for OTRS 2.4.x

Status:       Stable

ENHANCEMENTS
============

* Added multitasking functionality.

BUG FIXES
=========

* Bug# 5641 - No feedback of what's is app doing.

[ http://bugs.otrs.org/show_bug.cgi?id=5641 ]

* Bug# 5738 - iPhone App shows irritating technical data when creating a new 
account.

[ http://bugs.otrs.org/show_bug.cgi?id=5738 ]

* Bug# 5739 - Edit Button without functionality if no account was created yet.

[ http://bugs.otrs.org/show_bug.cgi?id=5739 ]

* Bug# 5719 - new pop ups in the new version slow down email address entering.

[ http://bugs.otrs.org/show_bug.cgi?id=5719 ]

* Bug# 5617 - Error screen if filter contains no data in Watched and 
Responsible view.

[ http://bugs.otrs.org/show_bug.cgi?id=5617 ]

* Bug# 5618 - Number of tickets on filters in Watched and Responsible view.

[ http://bugs.otrs.org/show_bug.cgi?id=5618 ]

* Bug# 6041 - Filter names are not clear.

[ http://bugs.otrs.org/show_bug.cgi?id=6041 ]

* Bug# 5798 - Age Display wrong.

[ http://bugs.otrs.org/show_bug.cgi?id=5798 ]

* Bug# 5591 - No default CustomerID is set.

[ http://bugs.otrs.org/show_bug.cgi?id=5591 ]

* Bug# 5741 - Wrong error message about international roaming.

[ http://bugs.otrs.org/show_bug.cgi?id=5741 ]

* Bug# 5740 - Filter selection is shown, although there is nothing to filter.

[ http://bugs.otrs.org/show_bug.cgi?id=5740 ]

* Bug# 6023 - failed to refresh error during typing a customer.

[ http://bugs.otrs.org/show_bug.cgi?id=6023 ]


SOFTWARE DOWNLOAD:
==================

iPhone App
==========

http://itunes.apple.com/us/app/otrs/id383841790?mt=8&uo=4

iPhoneHandle
============

This can be installed via the Package Manager in a running OTRS with Internet 
or via our Package Repository [ http://ftp.otrs.org/pub/otrs/packages/ ]for 
manual installation

FEEDBACK & BUG REPORTING:
=========================

Although iPhone App 1.0.1 has been tested before, we appreciate your
contributions. As always, you are re encouraged to tell us what you think,
using this feedback e-Mail: [feedback at otrs.org] or by filing a bug in
Bugzilla [http://bugs.otrs.org].

PROFESSIONAL SERVICES FOR OTRS:
===============================

OTRS Group provides a full set of services for each phase of deployment. 
Plan, custom engineer, deploy and scale with confidence by relying on our 
unparalleled expertise.

[ http://www.otrs.com/en/services/ ]

OTHER COMMUNITY SERVICES:
=========================

User Forums

[ http://forums.otrs.org/ ]

Mailing Lists

[ http://lists.otrs.org/ ]

Knowledge Database (FAQ)

[ http://faq.otrs.org/ ]

Brainstorm / Ideas

[ http://otrsteam.ideascale.com/ ]


--

Shawn Beasley

Community Manager

OTRS AG
Norsk-Data-Str 1
61352 Bad Homburg
Germany

T: +49 (0) 9421 56818 330
F: +49 (0) 9421 56818 18
I:  http://www.otrs.com/

Business location: Bad Homburg, Country Court: Bad Homburg, HRB 10751, VAT 
ID: DE256610065
Chairman: Burchard Steinbild, Managing Board: André Mindermann

---------------------------------------------------------------------
OTRS mailing list: announce - Webpage: http://otrs.org/
Archive: http://lists.otrs.org/pipermail/announce
To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/announce