[IT-SecNots] [announce] OTRS Security Advisory 2011-03: OTRS 2.4.11 (Aitutaki Beach)

[Martin Gruner <martin.gruner AT otrs.com>]

++++++++++ OTRS Security Advisory 2011-03 OTRS 2.4.11 ++++++++++

Release:            OTRS Help Desk 2.4.11
Status:             stable
Code Name:          Aitutaki Beach

We aree proud to announce that the latest patch level release of OTRS
2.4 (codename: Aitutaki - One Foot Island, Cook Island) has been released.

Security Issues
===============
* [ http://otrs.org/advisory/OSA-2011-03-en/ ]

Important for Upgrading
=======================
* From OTRS 2.3.x: Please read the UPGRADING and INSTALL files for
detailed instructions.

Improvements
============
* Updated Lithuanian translation, thanks to Edgaras Lukoschevidsius!

Bug Fixes
=========
* Bug#7518 - Escalation Notify by not working properly.
  [http://bugs.otrs.org/show_bug.cgi?id=7518]

* Bug#7010 - Latest version of PDF::API2 no longer includes DejaVu
fonts. Fixed by including DejaVu fonts in var/fonts.
  [http://bugs.otrs.org/show_bug.cgi?id=7010]

* Bug#7250 - Add new queue mask crashes on PostgreSQL and MS SQL Server.
  [http://bugs.otrs.org/show_bug.cgi?id=7250]

* Bug#7195 - Graphs doesn't use GIF as fallback if PNG is not available.
  [http://bugs.otrs.org/show_bug.cgi?id=7195]

All details can be found in the ChangeLog:
http://source.otrs.org/viewvc.cgi/otrs/CHANGES?revision=1.993.2.196&view=markup

Software Download
=================

* [ http://otrs.org/downloads/ ] (Germany/Hamburg)
* [ ftp://ftp.otrs.org/pub/otrs/ ] (Germany/Hamburg)

A complete list of all download mirrors is available at
[ http://otrs.org/downloads/ ].

MD5 Messages Digest (128-bit) Checksums
=======================================
83cea07a7f25da885394fdee5a5ab26a
http://ftp.otrs.org/pub/otrs/RPMS/suse/9.0/otrs-2.4.11-01.noarch.rpm
c98665d7e1db5ef7da5697ff6bedf51e
http://ftp.otrs.org/pub/otrs/RPMS/suse/9.1/otrs-2.4.11-01.noarch.rpm
23879474224487e380e11065b76eb897
http://ftp.otrs.org/pub/otrs/RPMS/suse/10.0/otrs-2.4.11-01.noarch.rpm
1e2085a14851b5c66f460708a1663930
http://ftp.otrs.org/pub/otrs/RPMS/suse/11.0/otrs-2.4.11-01.noarch.rpm
97ceb9d9ab4f0db35cd4d75744e1ff4c
http://ftp.otrs.org/pub/otrs/RPMS/fedora/4/otrs-2.4.11-01.noarch.rpm
0fd8d05c6b12a99884c66c5caa3325c0
http://ftp.otrs.org/pub/otrs/otrs-2.4.11.tar.gz
4e27cb83e81eb92e5290f9aaa7d90a9e
http://ftp.otrs.org/pub/otrs/otrs-2.4.11.tar.bz2
e406aa9c17c98efca1e452985b1d42a9
http://ftp.otrs.org/pub/otrs/otrs-2.4.11.zip
E9D5D62FC0603665B7DD07FEB52B25B7
http://ftp.otrs.org/pub/otrs/otrs-2.4.11-win-installer-2.3.2.exe

Feedback & Bug Reporting
=========================
We appreciate your contributions! As always, you are re encouraged to
tell us what you think, using this feedback e-Mail: [feedback at
otrs.org] or by filing a bug in Bugzilla [ http://bugs.otrs.org ].

Professional Services
======================
OTRS Group provides a full set of services for each phase of
deployment. Plan, custom engineer, deploy and scale with confidence by
relying on our unparalleled expertise.
[ http://www.otrs.com/en/services/ ]

Community Services
=========================
* User Forums
[ http://forums.otrs.org/ ]

* Mailing Lists
[ http://lists.otrs.org/ ]

* Knowledge Database (FAQ)
[ http://faq.otrs.org/ ]

* Brainstorm / Ideas
[ http://otrsteam.ideascale.com/ ]

-- 
Martin Gruner
Senior Developer R&D

OTRS AG
Europaring 4
94315 Straubing

T: +49 (0)6172 681988 0
F: +49 (0)9421 56818 18
I:  www.otrs.com/

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