[IT-SecNots] [announce] Release Note FAQ 2.0.4

[Shawn Beasley <shawn.beasley AT otrs.com>]

+++++++++++++++++++++++++ Release Note ++++++++++++++++++++++++

Release:                  FAQ 2.0.4
Packaging Version Number: 2.0.4
Required OTRS release:    OTRS Help Desk 3.0.5
Recommended OTRS release: OTRS Help Desk 3.0.7
Status:                   stable

MINIMUM REQUIREMENTS
====================

OTRS 3.0.5 or higher.

Get OTRS 3.0.7 here!

[ http://otrs.org/downloads/ ]

BUG FIXES
=========

* Bug# 7076 - en_GB and en_CA translations in FAQ are missing.

[ http://bugs.otrs.org/show_bug.cgi?id=7076 ]

* Bug# 6999 - Error message not clear on AgentFaqExplorer.

[ http://bugs.otrs.org/show_bug.cgi?id=6999 ]

* Bug# 7117 - Search area looks broken on small FAQ Explorer.

[ http://bugs.otrs.org/show_bug.cgi?id=7117 ]

* Bug# 7052 - Clicking on items in Dashboard and Overview causes two GET 
request instead of one.

[ http://bugs.otrs.org/show_bug.cgi?id=7052 ]

* Bug# 7146 - FAQ small view - "S-Link"-Error.

[ http://bugs.otrs.org/show_bug.cgi?id=7146 ]

* Bug# 7179 - MasterAction causes browser problem.

[ http://bugs.otrs.org/show_bug.cgi?id=7179 ]

* Bug# 7233 - FAQ category "Misc" is not assigned to any group after 
installation.

[ http://bugs.otrs.org/show_bug.cgi?id=7233 ]

KNOWN ISSUES
============

* FAQ link feature in ticket composing screens require OTRS 3.0.5!

LIST OF FILES AND MD5 MESSAGE DIGEST (128-bit) CHECKSUMS
========================================================

c143b4248367175e3018b6a0e70c95ed

[ http://ftp.otrs.org/pub/otrs/packages/FAQ-2.0.4.opm  ]

FEEDBACK & BUG REPORTING:
=========================

Although our releases are always rigorously tested, your feedback is
our most valuable asset. As always, you' re encouraged to tell us what
you think, using this feedback e-Mail: [ enjoy at otrs.com ] or by
filing a bug in Bugzilla [ http://bugs.otrs.org ].

PROFESSIONAL SERVICES:
======================

OTRS Group provides a full set of services for each phase of
deployment. Plan, custom engineer, deploy and scale with confidence by
relying on our unparalleled expertise.

[ http://www.otrs.com/en/services/ ]

COMMUNITY SUPPORT
=================

* User Forums

[ http://forums.otrs.org/ ]

* Mailing Lists

[ http://lists.otrs.org/ ]

* Knowledge Database (FAQ)

[ http://faq.otrs.org/ ]

* Bug Tracking

[ http://bugs.otrs.org/ ]

* Brainstorm / Ideas

[ http://otrsteam.ideascale.com/ ]


--

Shawn Beasley

Community Manager

OTRS AG
Norsk-Data-Str 1
61352 Bad Homburg
Germany

T: +49 (0) 9421 56818 33
M:+49 (0) 176 16877 037
F: +49 (0) 9421 56818 18
I:  http://www.otrs.com/

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Chairman: Burchard Steinbild, Managing Board: André Mindermann

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