[IT-SecNots] [announce] Release Note FAQ 2.0.3

[Sven Dey <sven.dey AT otrs.com>]

+++++++++++++++++++++++++ Release Note ++++++++++++++++++++++++

Release:                  FAQ 2.0.3
Packaging Version Number: 2.0.3
Required OTRS release:    OTRS Help Desk 3.0.5
Status:                   stable

MINIMUM REQUIREMENTS
====================

OTRS 3.0.5 or higher.

Get OTRS 3.0.5 here!

[ http://otrs.org/downloads/ ]


BUG FIXES
=========

* Bug# 7013 -  FAQ displays create_by agent name instead of changed_by.

[ http://bugs.otrs.org/show_bug.cgi?id=7013 ]

* Bug# 6960 - FullText Search does not work if field state is set to internal or external.

[ http://bugs.otrs.org/show_bug.cgi?id=6960 ]

KNOWN ISSUES
============

* FAQ link feature in ticket composing screens require OTRS 3.0.5!

LIST OF FILES AND MD5 MESSAGE DIGEST (128-bit) CHECKSUMS
========================================================

2991965d8ce75d5a066419560d12e630

[ http://ftp.otrs.org/pub/otrs/packages/FAQ-2.0.3.opm  ]

FEEDBACK & BUG REPORTING:
=========================

Although our releases are always rigorously tested, your feedback is
our most valuable asset. As always, you' re encouraged to tell us what
you think, using this feedback e-Mail: [ enjoy at otrs.com ] or by
filing a bug in Bugzilla [ http://bugs.otrs.org ].

PROFESSIONAL SERVICES:
======================

OTRS Group provides a full set of services for each phase of
deployment. Plan, custom engineer, deploy and scale with confidence by
relying on our unparalleled expertise.

[ http://www.otrs.com/en/services/ ]

COMMUNITY SUPPORT
=================

* User Forums

[ http://forums.otrs.org/ ]

* Mailing Lists

[ http://lists.otrs.org/ ]

* Knowledge Database (FAQ)

[ http://faq.otrs.org/ ]

* Bug Tracking

[ http://bugs.otrs.org/ ]

* Brainstorm / Ideas

[ http://otrsteam.ideascale.com/ ]


--


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T: +49 (0) 9421 56818 0
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