[IT-SecNots] [announce] Release Note FAQ 2.0 rc1

[Shawn Beasley <shawn.beasley AT otrs.com>]

+++++++++++++++++++++++++ Release Note ++++++++++++++++++++++++

Release:                  FAQ 2.0.0 rc1
Packaging Version Number: 1.6.94
Required OTRS release:    OTRS Help Desk 3.0.5
Status:                   release candidate

MINIMUM REQUIREMENTS
====================

OTRS 3.0.5 or higher.

Get OTRS 3.0.5 here!

[ http://otrs.org/downloads/ ]

BUG FIXES
=========

* Bug# 6673  - Corrupted CSV file on search results if search results
are empty.

[ http://bugs.otrs.org/show_bug.cgi?id=6673 ]

* Bug# 6705  - Short URLs for Public Interface don't work

[ http://bugs.otrs.org/show_bug.cgi?id=6705 ]

* Bug# 6727  - Default/Available language does not match OTRS settings
or Agent Preferences.

[ http://bugs.otrs.org/show_bug.cgi?id=6727 ]

KNOWN ISSUES
============

* FAQ link feature in ticket composing screens require OTRS 3.0.5!

LIST OF FILES AND MD5 MESSAGE DIGEST (128-bit) CHECKSUMS
========================================================

6c36ea4006c3ac35b29159e31bbe7b98

[ http://ftp.otrs.org/pub/otrs/packages/FAQ-1.6.94.opm ]

FEEDBACK & BUG REPORTING:
=========================
Although our releases are always rigorously tested, your feedback is
our most valuable asset. As always, you' re encouraged to tell us what
you think, using this feedback e-Mail: [ enjoy at otrs.com ] or by
filing a bug in Bugzilla [ http://bugs.otrs.org ].

PROFESSIONAL SERVICES:
======================

OTRS Group provides a full set of services for each phase of
deployment. Plan, custom engineer, deploy and scale with confidence by
relying on our unparalleled expertise.

[ http://www.otrs.com/en/services/ ]

COMMUNITY SUPPORT
=================

* User Forums

[ http://forums.otrs.org/ ]

* Mailing Lists

[ http://lists.otrs.org/ ]

* Knowledge Database (FAQ)

[ http://faq.otrs.org/ ]

* Bug Tracking

[ http://bugs.otrs.org/ ]

* Brainstorm / Ideas

[ http://otrsteam.ideascale.com/ ]

--

Shawn Beasley

Community Manager

OTRS AG
Norsk-Data-Str 1
61352 Bad Homburg
Germany

T: +49 (0) 9421 56818 330
F: +49 (0) 9421 56818 18
I:  http://www.otrs.com/

Business location: Bad Homburg, Country Court: Bad Homburg, HRB 10751, VAT 
ID: DE256610065
Chairman: Burchard Steinbild, Managing Board: André Mindermann

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