[IT-SecNots] [announce] Release Note iPhone App 1.0.2

[Shawn Beasley <shawn.beasley AT otrs.com>]

+++++++++++++++++++++++++ Release Note ++++++++++++++++++++++++

Release:      OTRS iPhone App 1.0.2
Requirements: OTRS Help Desk 2.4.1 (or higher)
                 installed iPhoneHandle

* iPhoneHandle 1.0.2 is recommended for OTRS 3.0.x
* iPhoneHandle 0.9.6 is recommended for OTRS 2.4.x
Status:       stable

ENHANCEMENTS
============

* Improvements in the usability

BUG FIXES
=========

Bug-fixes for autocompletion feature (the app crashed when using it)

SOFTWARE DOWNLOAD:
==================

iPhone App
==========

http://itunes.apple.com/us/app/otrs/id383841790?mt=8&uo=4

iPhoneHandle
============

This can be installed via the Package Manager in a running OTRS with
Internet or via our Package Repository for manual installation.

[ http://ftp.otrs.org/pub/otrs/packages/ ] 

FEEDBACK & BUG REPORTING:
=========================

Although our releases are always rigorously tested, your feedback is
our most valuable asset. As always, you' re encouraged to tell us what
you think, using this feedback e-Mail: [ enjoy at otrs.com ] or by
filing a bug in Bugzilla [ http://bugs.otrs.org ].

PROFESSIONAL SERVICES FOR OTRS:
===============================

OTRS Group provides a full set of services for each phase of deployment. 
Plan, custom engineer, deploy and scale with confidence by relying on our 
unparalleled expertise.

[ http://www.otrs.com/en/services/ ]

OTHER COMMUNITY SERVICES:
=========================

User Forums

[ http://forums.otrs.org/ ]

Mailing Lists

[ http://lists.otrs.org/ ]

Knowledge Database (FAQ)

[ http://faq.otrs.org/ ]

Brainstorm / Ideas

[ http://otrsteam.ideascale.com/ ]


--

Shawn Beasley

Community Manager

OTRS AG
Norsk-Data-Str 1
61352 Bad Homburg
Germany

T: +49 (0) 9421 56818 330
F: +49 (0) 9421 56818 18
I:  http://www.otrs.com/

Business location: Bad Homburg, Country Court: Bad Homburg, HRB 10751, VAT 
ID: DE256610065
Chairman: Burchard Steinbild, Managing Board: André Mindermann

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